$13 billion a year is over-charged on telecom bills alone.
That’s the entire GDP of the Cayman Islands. Ten times over.
98% of those errors are never identified.
Perhaps you’re in the 2%. Congratulations, but that’s just the beginning. How many phone calls, faxes and man-hours does it take to get the issue resolved? Then how long does it stay fixed? Who couldn’t use an expert auditor to find errors and a team of bureaucracy wrangling fixers, dedicated to getting you every dime you deserve?
Waste happens in the best-run companies.
Bills are often indecipherable—on purpose. Inflated and phony charges abound. Staying on top of rate codes and taxes is a full time job. Even the best AP department can’t track every phone call, every meter. IT can’t validate every fee, every month on every invoice, but we can.
Most contracts don’t reflect the most favorable market conditions.
You may have great negotiators and superstar procurement, but rapid tech innovation is dramatically altering the telecom industry and utility de-regulation changes energy markets monthly. Stretched purchasing managers simply can’t be experts in every field, the same way a dedicated pro can.
We save the average company 33% of their annual expenditure.
How much of your capital is just waiting to be re-directed from waste to strategic investment?
We’re fixers, not consultants.
We don’t deliver a slide deck full of Harvey balls. We deliver cash. We work the phones, do the follow-up, negotiate better terms. GeoStar acts as you would—if you didn’t have better things to do. And we operate on the best incentive structure you could conceive. We don’t get paid until we increase your bottom line. Think you’ve heard this before? Probably not. Most ‘auditors’ are wolves in sheep’s clothing—salespeople working for substantial hidden commissions paid by the very companies they’re meant to be auditing. GeoStar is 100% independent, 100% transparent and 100% on your side.
How we work is simple.
We provide a full team of experts for the full length of the engagement. All we need from you is one resource for two hours and phone cabinet access. We digest your data, audit every line item, reconcile every charge, analyze your equipment and usage, plan for contract adjustments, get multiple vendor quotes and with your approval, negotiate the changes. We split the savings down the middle and you walk away with hundreds of thousands in additional profit.
We often find examples of incorrect taxes and tariffs, improper feature or maintenance charges, disconnected lines, peak charges, and phantom services on clients’ bills. Additional savings are found in the rapidly evolving technology that is changing the playing field.
» One client was paying $36k per year for a service it hadn’t used since 1997
Bills are often indecipherable and non-itemized. We find usage variance issues, fixed price alternatives and missed aggregation and volume opportunities. Additionally, de-regulation is rapidly changing the vendor landscape.
» We turned an over-charge into a $120k refund, plus a $36k annual bill reduction
In a largely under-regulated industry, many charge types don’t require disclosure. Negotiating leverage is based on a deep knowledge of costs.
» One client learned its fees were double what they’d perceived
Many clients are burdened with non-competitive rates, administrative responsibility, gaps in coverage, exposure to potential major loss and inattentive agents, governed by commissions.
» When a manufacturer got hit with a 70% increase in workers comp, we not only achieved a 30% reduction but better liability coverage too
True cost comparisons are often more challenging than they may appear.
» We saved one company over $5k by counting the sheets of toilet paper rolls. Yes, really.
Give us a call and we’ll be happy to walk you through more details of the thousand hidden ways you may currently be over-paying for key services, and how we can get that money back for you. Across all major expense categories of telecom, utilities, merchant services, insurance and office supplies, we save our clients an average of 33% of annual expenditure, money that now goes straight to the bottom line.
President & CEO
23 S. Lisbon St.
Canfield, Ohio 44406
A Few Client Successes
Austin Powder saved $336K per year from adjustments to their phone and data networks, including clearing out waste going back to the 1990s, and received a one time $150K credit for an overbilling error.
Capital Recovery Systems saved $40K per year by deploying VOIP technology, another $120K per year through renegotiated merchant services contracts, and an additional $16K per year from renegotiated natural gas and electricity contracts bringing their total annual savings to $176K.
Summit County, Ohio saved $200K per year on an improved telecom contract with lower commitment levels and no migration penalty. They also received a one-time $30K credit for a long distance billing error and will save an additional $108K per year upon implementation of new telecom system technologies.
City of Winter Park, Florida this affluent but small suburb of Orlando did not believe we’d find much to save just three years after a different “auditor” had already “helped” them move into a new contact, but challenged us to try. Good thing they did. We saved them an additional $84K per year in data and telecom services they were paying for but not using.
National Network of Digital Schools saved $420K per year by resolving billing errors and updating telecom contracts to best market rates.
Hospice of Western Reserve saved $116K per year by removing unnecessary phone lines and data circuits, and aggregating phone lines to reduce monthly cost.
About GeoStar Professionals
Most sales reps are good people who want to do well by their clients, but reps have to answer to boards and boards to shareholders. Quotas are established, products pushed from above and soon your rep is pressured to sell goods and services you don’t need at the highest price they can get. Once the contract is signed, customer service becomes a distraction from their next sale.
How do we know? We were those sales reps.
We created GeoStar Professionals because we didn’t like the inherent conflict of interest in sales organizations. Forging our own path, we decided to align our incentives with those of our clients, to use our experience to their benefit. No cozy relationships with providers, no hidden commissions, no baloney.
GeoStar Professionals get you the right services for the right price—and we don’t make a dime until we’ve increased your bottom line. That’s more than a mission statement. It’s our philosophy, our commitment, our guiding principal and our guarantee.
President & CEO
We know the value of having an insider on our team and exploit it every day. Our team is comprised of experts in their fields and those experts focus exclusively on their areas of expertise for our clients. Our team members are the people who in the past sold you telecom, energy, merchant processing, and other core competency necessities. Who better to know the true cost and the tricks of the trade? Now they work for you.
If you’ve ever tried to battle bureaucracy, you know the value of having a bulldog on your side. These professional fixers know when to play good cop, when to play bad and how to consistently push a seemingly immovable object until it finally gives in.